"The water slides and outdoor hot tub were a great addition to our stay"
Moshe from Israel
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"Outdoor hot tub and indoor water slides, they could get quite busy but the hot tub was lovely after a day hiking."
Alex Ball
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"Hotel provides free bus passes."
Tracey Ann Elizabeth
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Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Studio
4 persons
420 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
One-Bedroom Condo Fireplace
4 persons
500 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Loft
6 persons
660 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
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Room rates & availability calendar
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Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Very good
7.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Golf course
Services
Tours/Ticket assistance
Business
Fax/Photocopying
Children
Cots
Water slides
Children's play area
Spa & Leisure
Aqua park
Jacuzzi
Room features
Air conditioning
Heating
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Douglas Fir Resort & Chalets Location
525 Tunnel Mountain Road, Banff, T1L 1B2,
Map view
City landmarks
Museum
Whyte Museum of the Canadian Rockies
1.2 mi
Museum
Buffalo Nations Luxton Museum
1.4 mi
Waterfall
Bow Falls
1.3 mi
Landmark
Lake Minnewanka
1.3 mi
Landmark
Fairmont Banff Springs
1.5 mi
Museum
Banff Park Museum National Historic Site
1.6 mi
Gallery
Canada House Art Gallery
1.3 mi
Museum
Cave and Basin National Historic Site
2.0 mi
Landmark
Banff Centre for Arts and Creativity
1.5 mi
Landmark
Walter Phillips Gallery
1.0 mi
Landmark
Surprise Corner
1.3 mi
Landmark
Little Beehive
1.1 mi
Landmark
Tunnel Mountain Trail
5000 ft
Landmark
Hoodoos Trail
2400 ft
Church
St. Paul's Presbyterian Church
1.0 mi
Museum
The Historic Luxton Home Museum
1.0 mi
Amusement Park
Banff Rotary Park
2700 ft
Landmark
Canadian Ski Museum West
1.1 mi
Landmark
Banff Off-Leash Dog Park
3000 ft
Landmark
Whiskey Creek
3000 ft
Gallery
Willock & Sax Gallery
1.2 mi
Landmark
Saint Mary's Parish Banff
1.2 mi
Gallery
All In The Wild Gallery
1.2 mi
Gallery
About Canada
1.2 mi
Church
Banff Park Church
3600 ft
Landmark
Johnson Lake
1.3 mi
Landmark
Bourgeau Lake
1.3 mi
Landmark
Banff Avenue
1.8 mi
Nearby
Tunnel Mountain Road
Douglas Fir Resort Waterslides & Pools
1700 ft
190 Tunnel Mountain Dr
Tunnel Mountain Trailhead
800 ft
Restaurants
Cougar Pete's Restaurant & Lookout
1500 ft
Tunnel Mountain Rd Banff Hostel
Explore Banff
Experience Banff
Top Attractions
Activities
Dining
Entertainment
Tunnel Mountain Trailhead
3 minutes walking
Scenic views and accessible trails make this a favorite spot for hikers and nature lovers. Ideal for a quick outdoor escape.
Bow Falls
25 minutes walking
Stunning waterfall located near the Fairmont Banff Springs, offering picturesque views and photo opportunities.
Whyte Museum of the Canadian Rockies
25 minutes walking
Showcases art and history of the Rockies, featuring galleries and cultural exhibits. Popular for educational tours.
Lake Minnewanka
25 minutes walking
Beautiful glacial lake perfect for picnics, boating, and stunning mountain scenery. Look out for wildlife in the area.
Douglas Fir Resort Waterslides & Pools
6 minutes walking
Family-friendly water park featuring slides and pools. Great for a fun-filled day of relaxation and play.
Skiing at Mount Norquay
8 minutes driving
Thrilling ski slopes catering to all levels. Rentals available on-site. Perfect for winter sports enthusiasts.
Relaxation at The Spa at the Fairmont Banff Springs
8 minutes driving
Luxurious spa offerings including massages and treatments, perfect for travelers seeking pampering and relaxation.
Bow River Trail
25 minutes walking
Scenic walking and biking path along the Bow River, suitable for all fitness levels. Excellent for leisurely strolls or biking.
Cougar Pete's Restaurant & Lookout
6 minutes walking
Casual dining with mountain views. Offers hearty Canadian fare and a great selection of local beers.
Balkan Restaurant
5 minutes driving
Authentic Balkan cuisine and a cozy atmosphere which caters to vegetarian and gluten-free options. Reservations recommended.
Rimrock Dining Room
5 minutes driving
Fine dining with award-winning cuisine and a wine cellar boasting an extensive selection. Ideal for special occasions.
The Old Spaghetti Factory
6 minutes driving
Family-friendly restaurant known for its pasta dishes and vibrant decor. Affordable prices make it a popular choice.
Banff Centre for Arts and Creativity
30 minutes walking
Cultural hub offering performances, gallery exhibits, and music events. Regularly hosts family-friendly programs.
The Whyte Museum
25 minutes walking
Offers art exhibits and cultural programs. Hosts events that engage visitors of all ages, including workshops.
Rose & Crown
25 minutes walking
Lively pub with live music and a welcoming crowd. Great for a fun night out and enjoying local talent.
Banff Film Festival
5 minutes driving
Annual event showcasing adventure and outdoor films, ideal for enthusiasts of nature and storytelling.
Getting around town
City Centre
Banff 22 min · 1.1 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
4
Number of rooms:
43
Reviews and Ratings
What past guests shared about their stay
Review score
Based on 3 verified reviews
7.7 /10
Very good
100%
Recommend
Cleanliness
7.5/10
Comfort
7.6/10
Facilities
7.2/10
Free Wi-Fi
8.6/10
Location
8.3/10
Staff
8.3/10
Value for money
6.9/10
Guest reviews
based on 3 reviews
7.7/10
based on 1061 reviews
7.4/10
Adam from United Kingdom
Family with children
Studio
3 nights in November 2025
|
Reviewed: February 07, 2026
8/10
bus stop useful kitchenette darted decor
the roam bus stop was near. the kitchenette was useful. the rooms includes darted decor.
i found slight water leakage in the corridor. large buckets were kept there.
0 Helpful
Marie from Canada
Family with children
One-Bedroom Condo Fireplace
4 nights in December 2025
|
Reviewed: January 30, 2026
9/10
AWESOME family Getaway!
great pool quiet location
I loved the pool and waterslides. My kids were SO happy! The location is GREAT it's in a quieter part of town. We spotted lots of wildlife RIGHT on a beautiful trail, like deer and ground squirrels.
0 Helpful
Philippe from Canada
Family with children
One-Bedroom Condo
3 nights in August 2026
|
Reviewed: November 15, 2025
6/10
Acceptable Stay with Some Issues
free bus passes convenient location working equipment faulty air conditioning outdated room closed pool
The location was really convenient! They gave us free bus passes. The bus stop was just outside, so it was easy to get around. The room also had all necessary utensils and equipment worked just fine.
The air conditioning did not work great! It was hot! Our room definitely needed updating. The pool wasn't working and laundry facilities were shut down, a major disappointment.
0 Helpful
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FAQs
About Douglas Fir Resort & Chalets
What is the distance from Douglas Fir Resort & Chalets to the Banff town centre?
Douglas Fir Resort & Chalets is located approximately 2 km from the Banff town centre.
What are the highlights of the amenities available at Douglas Fir Resort & Chalets?
The resort features two indoor waterslides, a children's pool, a fitness centre, and free Wi-Fi.
What room amenities can guests expect at Douglas Fir Resort & Chalets?
Rooms include air conditioning, a flat-screen TV, a kitchenette, and a private balcony with mountain views.
What is the check-in and check-out policy at Douglas Fir Resort & Chalets?
Check-in is at 16:00 and check-out is by 11:00.
Is there parking available at Douglas Fir Resort & Chalets?
Free private parking is available on-site without reservation.
What recreational facilities are available at Douglas Fir Resort & Chalets?
Guests can enjoy a water park, sauna, and steam room along with hiking and skiing activities.
What activities and attractions are nearby Douglas Fir Resort & Chalets?
Nearby attractions include the Tunnel Mountain hikes and ski trails within a few kilometers.
What family-oriented features are available at Douglas Fir Resort & Chalets?
The resort offers kid-friendly facilities including a children's play area and water slides.